top of page

🎓 150+ Students Admitted to Top Global Universities ✦ 🏆 ₹60 Crore+ in Scholarships Mapped ✦ ✈️ Built by Students - Not Consultants ✦ 📄 Real SOPs from Real Admits - Starting ₹499 ✦ 🌍 UK · US · Europe · Canada · Australia - All Covered

Return and Return Policy

Last updated:

Jun 7, 2026

This Refund & Cancellation Policy applies to eligible products and services offered by SKYLLSIM EDU SOLUTIONS PVT. LTD., including MapMyMasters, SkillSim, and our affiliated platforms.
 

By purchasing a product or service from us, you acknowledge and agree to the terms of this policy, subject to any rights available to you under applicable law.

1. Digital Products

Due to the nature of digital products, purchases of downloadable or digitally accessible products are generally final and non-refundable once the product has been successfully delivered, downloaded, accessed, or made available to you.
 

Digital products may include, but are not limited to:

  • Digital guides;

  • Templates;

  • E-books or documents;

  • Downloadable resources;

  • Toolkits;

  • Digital learning materials; and

  • Other online or electronically delivered products.

Except where required by applicable law or expressly stated otherwise at the time of purchase, cancellations or refunds will not be provided merely because:

  • You change your mind after purchasing;

  • You no longer require the product;

  • You fail to download or use an otherwise successfully delivered product; or

  • You purchase a product without reviewing its description or requirements.

2. Exceptional Refund Cases

We may consider a refund in limited circumstances, including:

  • You were charged more than once for the same transaction due to a duplicate payment; or

  • A verified technical issue on our side prevented the purchased digital product from being delivered or made accessible to you.

Refund requests under these circumstances must be submitted within 3 days of the purchase date.
 

To request assistance or a refund review, contact:

Email: info@skillsim.org
 

Please include relevant information such as your name, email address used for the purchase, order or transaction details, payment reference, and a brief description of the issue.
 

Submitting a refund request does not automatically guarantee approval. We may review transaction and delivery records before determining eligibility.
 

Nothing in this policy limits any refund or remedy that you may be legally entitled to under applicable law.

3. Refund Processing

If a refund request is approved, the refund will generally be processed to the original payment method, subject to the policies and processing timelines of the relevant bank, payment gateway, or financial institution.
 

We are not responsible for delays caused by banks, payment processors, or other third-party financial service providers after a refund has been initiated by us.

4. Cancellations

Orders for digital products generally cannot be cancelled once the product has been delivered, accessed, downloaded, or otherwise made available to you.
 

If you believe you made a duplicate purchase or encountered a technical issue before receiving access to the product, please contact us promptly so that we can review the transaction.

5. Future Products and Services

SKYLLSIM EDU SOLUTIONS PVT. LTD. may introduce additional products, subscriptions, programs, consulting services, educational services, or other offerings in the future.
 

Such offerings may have separate refund and cancellation terms. Where applicable, those terms will be communicated on the relevant product or service page, during the purchase process, or through a separate agreement.
 

If product-specific refund or cancellation terms are provided, those terms will apply to that particular product or service.

6. Policy Changes

We may update this Refund & Cancellation Policy from time to time to reflect changes in our products, services, business practices, or applicable legal requirements.
 

The latest version will be published on our website with an updated “Last Updated” date.

7. Contact Us

If you have questions, concerns, requests, or grievances regarding this Privacy Policy or the handling of your personal data, please contact us at:

​

SKYLLSIM EDU SOLUTIONS PVT. LTD.
Email: info@skillsim.org

bottom of page